Criminal Investigations (Law Enforcement Requests)

⚠️ This process is intended exclusively for official government institutions, such as law enforcement agencies, prosecutors’ offices, and other authorized authorities conducting formal criminal investigations.

If you are contacting us regarding a criminal investigation, please submit your request via email to: legal@prepagos.com

Important requirements
To ensure we can verify and process your request, please note:

• The email must be sent from an official government or law enforcement email address (e.g., ending in a verified institutional domain).

• Please include all relevant investigation details and supporting documentation, including:

  • The legal authority / case reference number

  • Agency name and department

  • Investigating officer / contact person details (name, title, phone number)

  • A clear description of the alleged criminal activity

  • Any relevant identifiers (profile links, phone numbers, usernames, timestamps, etc.)

  • Any applicable legal documents (court order, warrant, subpoena, etc.), if required in your jurisdiction

Response time
We review legal requests as quickly as possible and will respond to verified official requests in accordance with applicable laws and regulations.