Account banned

If your account has been banned, it means access was restricted due to a violation of our platform rules.

Most common reason

The most common reason accounts are banned is not following the guidelines in our Terms of Service.

What you can do

If you believe this was a mistake, or you want to request a review, please contact our support team via the chat (bottom-right corner) and include:

  • your account email or phone number

  • the city and category of your profile

  • any relevant details

Weโ€™ll review your case and get back to you as soon as possible.